In inner-city New York, horrors lurk in the unruly hallways of Malcolm High School. As in-school riots and gang violence consistently envelop the classroom, Olivia Dalton attempts to teach her students. Left with little hope she will ever have children of her own, Olivia becomes entrenched in her students' lives. Meanwhile, Olivia's devoted husband, Tom, is having trouble facing his own disappointments in not being able to create a family. In an effort to protect Olivia, he attempts to hold her back from the one place she feels useful and fulfilled -- her career. Neither Tom nor Olivia have any idea that everything is about to change when an unassuming gift is left at their door. Shades of Gray by Susanne Jacoby-Hale is the profound story of one woman's unpredictable journey to the truth, new beginnings, and a kind of love she never knew before.